FAQ

 


Frequently Asked Questions 

 

What are your candles made from? 

Our female body candles are hand-poured from 100% European rapeseed wax and threaded with an organic cotton wick. 

Is your business completely sustainable? 

At Circe Studios we try our best to make conscious decisions for our business and for our planet.

Our wax and wicks are completely sustainable, our stickers and tissue paper are bio-degradable and use acid free ink and our boxes are 100%  recyclable. 

What do you mean when you say your candles are hand-poured?

Each of our body candles is hand-poured and coloured individually.

You may notice some variations, frosting or slight imperfections, but this simply makes your candle more unique. 

What is frosting?

Frosting is occurs when a white crystalline layer forms on the surface of natural waxes such as rapeseed. 

Frosting takes place when the natural wax used to make a candle tries to return to its natural state. It wont harm how your candle burns or affect any scents. 

How long will my candle burn for?

Your candle will burn for approximately 60 minutes. 

PLEASE NOTE: If you choose to burn your candle please ensure you place an appropriate fire proof dish underneath and always trim your wicks before burning. 

How do I care for my candle? 

We deliberately leave some length in our wicks so that they can be trimmed before burning. 

Untrimmed wicks can cause candle flames to take on a dull appearance, which affects the amount of light they give off.

Trimming the wick allows the flame to have a clearer and brighter burn. Keeping wicks shorter also means your candles will have a cleaner burn.

Do you ship outside Ireland?

Yes. We ship to the UK, the US, Canada and across Europe. 


How long will it take to dispatch my order?

All orders will be dispatched within 5-7 working days. 

How will my order get to me?

We ship all orders via DPD through a tracked delivery service. You will receive your tracking number in your confirmation email. 

*International orders are sent via An Post. 

How do your orders come packaged?

Each order placed with Circe Studios is carefully wrapped in our lilac tissue paper with a handwritten thank you note and placed in our sturdy shipping boxes.

Can I place a custom order? 

Yes, we do accept commissions for custom orders. Please email lauren@circestudios.co and we'd be happy to discuss.